Our Policies

  • Terms of Service for Rising & Moon:

    Effective Date: 06/11/2024

    Welcome to Rising & Moon! These Terms of Service ("Terms") govern your use of our website and the purchase of any products, including the Vision to Reality online course. By accessing our website and making a purchase, you agree to comply with and be bound by these Terms. Please read them carefully.

    1. General Information

    By using our website or purchasing any products or services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or purchase products.

    2. Eligibility

    By using our website and purchasing products, you confirm that:

    • You are at least 18 years old or have the legal capacity to enter into binding agreements.

    • You are providing accurate, complete, and current information during the purchase process.

    3. Purchases and Payment

    When purchasing any product, including the Vision to Reality online course, you agree to provide accurate and complete payment information. All payments are securely processed through third-party payment gateways (e.g., PayPal, Stripe), and you are responsible for ensuring your payment details are up to date.

    Pricing

    • All prices on the website are listed in Pounds Sterling (£/GBP) and are subject to change without notice.

    • We reserve the right to modify or discontinue any product at any time without prior notice.

    4. Intellectual Property

    All materials on our website, and other content provided in the Vision to Reality online course, is owned by Rising & Moon or our licensors and is protected by copyright, trademark, and other intellectual property laws.

    • Licence: When purchasing the Vision to Reality course, you are granted a non-transferable, non-exclusive licence to access and use the course materials for personal, non-commercial purposes only.

    • Restrictions: You may not share, copy, reproduce, modify, edit, create derivative works from, alter, distribute, or sell the course content or any other intellectual property from the website without our express written permission.

    5. No Refunds or Returns

    As outlined in our Return Policy, all sales of digital products, including the Vision to Reality online course, are final. Due to the nature of online courses and immediate access to intellectual property, no refunds or returns are offered.

    Please review the course details thoroughly before purchasing, as all sales are considered final upon completion of the transaction.

    6. User Accounts

    To access certain features of the website, such as purchasing the Vision to Reality online course, you may be required to create an account.

    • Account Responsibility: You are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account.

    • Account Termination: We reserve the right to suspend or terminate your account if we suspect fraudulent or abusive behaviour, or if you breach these Terms.

    When you subscribe and purchase a membership or create a customer account on this website, we collect personal information from you to enable your member sites access. We may collect information like your:

    • Billing and shipping address

    • Details relating to your subscription

    • Email address

    • Name

    • Phone number

    We share this information with Squarespace, our website hosting provider, so that they can provide exclusive member site hosting services to us.

    As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

    7. User Conduct

    By using our website, you agree not to engage in any of the following:

    • Violating any applicable local, national, or international laws and regulations.

    • Attempting to gain unauthorised access to the website or any systems associated with it.

    • Uploading or transmitting viruses, malware, or any other harmful code.

    • Harassing, abusing, or harming other users of the website.

    • Using the website for commercial purposes without our express consent.

    We reserve the right to take legal action or block access if these terms are violated.

    8. Privacy Policy

    Your personal information is protected under our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your data.

    9. Limitation of Liability

    Rising & Moon is not liable for any indirect, incidental, or consequential damages arising from your use of the website, your purchase of any products, or your inability to use any purchased materials, including the Vision to Reality online course.

    Our total liability, in any case, shall not exceed the total purchase amount of the product.

    10. Disclaimers and Warranties

    Our products and services, including the Vision to Reality online course, are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the accuracy, reliability, or completeness of the content provided.

    We make no guarantee of any kind regarding the potential income or results that can be generated through the use of our Vision to Reality online course, products or website. Client testimonials are provided for reference; however, please remember that past results do not guarantee or predict your own outcomes.

    11. Changes to Terms

    Rising & Moon reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the website and any products or services constitutes acceptance of any revised Terms.

    12. Governing Law

    These Terms shall be governed by and construed in accordance with the laws of England. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts in England.

    13. Contact Information

    If you have any questions or concerns about these Terms, please contact us at:

    Rising & Moon
    Email: hello@risingandmoon.com

    By using our website and purchasing products, you acknowledge that you have read, understood, and agree to these Terms of Service. Thank you for choosing Rising & Moon!

  • Privacy Policy for Rising & Moon:

    Effective Date: 06/11/2024

    Introduction

    At Rising & Moon, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when purchasing the Vision to Reality online course and interacting with our store.

    By purchasing the course or using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with the terms, please do not proceed with any transactions.

    1. Information We Collect

    When you purchase the Vision to Reality online course, we may collect the following personal information:

    • Personal Identification Information: Name, email address, billing and shipping address, phone number.

    • Payment Information: Credit/debit card details or other payment method information, processed securely by third-party payment gateways (we do not store your financial details).

    • Account Details: If you create an account with us, your username and password.

    • Purchase History: Information about the courses or products you’ve purchased from us.

    • Communications: Information you provide when contacting customer support, surveys, or engaging with us through emails or social media.

    We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

    As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

    2. How We Use Your Information

    The information we collect is used in the following ways:

    • To Process Purchases: We use your personal and payment information to process and fulfil your course orders.

    • Customer Support: To provide customer support, respond to inquiries, and resolve issues.

    • Course Access: To grant you access to the online course materials.

    • Improvement and Personalisation: To improve our website, course content, and services. We may use your data to personalise your experience.

    • Marketing Communications: With your consent, we may send you promotional emails about new products, services, or updates related to Rising & Moon and the Vision to Reality course. You may opt-out of these communications at any time.

    • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

    3. How We Protect Your Information

    We implement various security measures to protect your personal information. These include encryption technologies, secure payment processors, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

    4. Third-Party Services

    We may share your personal information with trusted third parties to facilitate payments, website hosting, email marketing, or course delivery. These third parties are required to maintain the confidentiality of your information and use it only for the purposes we specify.

    Examples include:

    • Payment Processors: We use secure third-party services (e.g., PayPal, Stripe) to process payments. They are responsible for ensuring your payment information is secure, and you can find their privacy policies here:

    - PayPal: https://www.paypal.com/uk/legalhub/privacy-full

    - Stripe: https://stripe.com/gb/privacy 

    • Email Service Providers: We may use email platforms for communication and marketing purposes.

    We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

    5. Your Rights

    You have the following rights regarding your personal information:

    • Access: Request a copy of the information we have collected about you.

    • Correction: Request corrections to inaccurate or incomplete data.

    • Deletion: Request the deletion of your personal data, subject to certain exceptions required by law.

    • Opt-Out: Unsubscribe from marketing communications at any time by using the “unsubscribe” link provided in our emails or contacting us directly.

    To exercise any of these rights, please contact us at hello@risingandmoon.com.

    6. Analytics, Cookies and Tracking Technologies

    This website collects personal data to power our site analytics, including:

    • Information about your browser, network, and device

    • Web pages you visited prior to coming to this website

    • Your IP address

    This information may also include details about your use of this website, including:

    • Clicks

    • Internal links

    • Pages visited

    • Scrolling

    • Searches

    • Timestamps

    We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

    Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can control the use of cookies through your browser settings, but disabling cookies may affect your experience on our site.

    7. Data Retention

    We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal or business obligations. If you request deletion of your data, we will remove your information unless required by law to retain it.

    8. Updates to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review the policy regularly.

    9. Contact Us

    If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

    Rising & Moon
    Email: hello@risingandmoon.com

    By using our services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Rising & Moon with your personal information!

  • Return Policy for Rising & Moon - Vision to Reality Online Course:

    Effective Date: 06/11/2024

    At Rising & Moon, we are committed to delivering valuable, high-quality content through our Vision to Reality online course. To ensure clarity and transparency, we have outlined our return policy below for customers purchasing this course.

    No Returns or Refunds

    Due to the nature of online courses and digital products, all sales of the Vision to Reality online course are final. As the course consists of intellectual property that is immediately accessible upon purchase, we do not offer returns or refunds under any circumstances.

    Once access to the course content has been granted, the product is considered used, and you will not be eligible for a refund, cancellation, or exchange.

    Course Access and Delivery

    After completing your purchase, you will receive immediate access to the Vision to Reality online course. Please ensure the email address you provide during checkout is correct, as course access details will be sent to that address. If you do not receive access to the course after purchase, please contact us promptly at hello@risingandmoon.com.

    Exceptions

    We understand that exceptional circumstances may arise. In the case of technical issues preventing access to the course materials or other extraordinary situations, please contact our support team at hello@risingandmoon.com for assistance. We are committed to resolving any issues related to access.

    Contact Us

    If you have any questions about this policy or need further assistance, please reach out to us:

    Rising & Moon
    Email: hello@risingandmoon.com

    By purchasing the Vision to Reality online course, you agree to this Return Policy. Please make sure you have reviewed the course information carefully before completing your purchase.